APEX Voice Communications offers a full range of standard training programs to ensure successful platform deployment, service development and provisioning. Product specific training is hands on providing students with valuable practical experience to tackle real life operation and administration issues. To request training program dates and locations, please send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

APEX provides a full range of training courses including for the following products:

• OmniVox®
• OmniVox3D® Application Server Software
• APEX Service Delivery Platform (SDP)
• APEX Prepaid System
• APEX Billing System
• APEX Messaging System
• APEX Signaling Gateway

Custom training courses may be prepared upon request.

The following is a list of standard OmniVox3D Application Server Software Training Courses:

OmniVox3D Application Server Software Overview
The OmniVox3D Overview course covers the architecture, components, applications, features, call-flow, and OAM&P of the OmniVox3D software.

Creating Applications with OmniView®
This course covers the basics of creating applications (call flows) with the OmniView, the award winning Service Creation Environment. It provides hands on experience on the process of creating and debugging applications as well as C Hook, Basic Macro, SQL/ODBC as well as Java Script development.

OmniVox3D Application Server Software OAM&P Basics
The OAM&P Basics course covers in detail the Operations, Administration, Maintenance and Provisioning aspects of the APEX SDP and OmniVox3D. It provides system administrators with the tools to deploy services as well as operating and administering the platform including an overview of how SNMP is used with the system.

OmniVox3D Application Server Configuration, Management & Troubleshooting
This course provides an overview of the platform configuration; instructions for starting servers, running applications through the system management console, and troubleshooting the system.

Working with Prompts on the OmniVox3D Application Server
The Working with Prompts course provides an overview of the OmniVox3D Application Server Software instructions for starting, configuring, and troubleshooting the Application Server as well as instructions for working with prompts on the system.

OmniVox3D Application Server Applications Configuration, Management and Troubleshooting
This course covers the configuration of the application environment and provides instructions for starting, managing and troubleshooting applications.

OmniVox3D Application Server Administration of Calling Services
The OmniVox3D Application Server Administration of Calling Services course provides instructions on configuring and managing calling services. It covers all tasks for which the platform owners and service providers are responsible, including monitoring applications, servers and running reports.