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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, ITR, IUR, Third-Party Call Control, Web 2.0 and Telecom 2.0 value-added services. |
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Services Documents
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SERVICES
| Services Overview |
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APEX Voice Communications strives to deliver the highest level of customer service by providing highly trained personnel to assist our customers through every step in implementing APEX products in legacy and packet voice networks. Every employee at APEX understands that the success of our customers is critical to the continued growth of APEX. Therefore, we are all fully dedicated to providing the best possible customer service, ensuring our customers get the most out of their APEX products. APEX offers a full range of service and support options including:
With support centers located in Woodland Hills, California, and Coral Springs, Florida, United States, as well as technical support engineers residing in other key countries, the APEX services organization offers comprehensive hardware and software support services that span 24 hours a day, seven days a week. APEX's Support Engineers will provide you with immediate product expertise, technical support, troubleshooting, and problem resolution. |
SERVICES
IVR Consolidation, Interactive Text Response (ITR), and Interactive USSD Response (IUR) including Web 2.0 and Telecom 2.0 enhanced services. |
