APEX Product Briefs Portfolio
This Portfolio includes all of the Product Briefs listed below in a single PDF. For the best experience, open this PDF Portfolio in Acrobat 9 or Adobe Reader 9, or later. To download the latest Adobe Reader, click here.
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APEX Service Delivery Platform (SDP)
Enabling the rapid deployment of converged Web 2.0 and Telecom 2.0 service bundles, while lowering the costs and risks associated with their deployment cycles.
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OmniVox3D Application Server
Deliver multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.
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OmniView Service Creation Environment and OAM&P Console
Minimizing the time-to-market by accelerating both the design and development phases of the service deployment cycle.
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APEX Video Conferencing System
Quickly and easily deploy any device to any device Video Conferencing services for triple and quad play.
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Interactive Voice Response (IVR) System
Service high call volumes efficiently, reduce costs by off-loading Live Agents, and improve the customer experience with self-service IVR.
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Interactive Voice & Video Response (IVVR) System
Combining the simplicity of IVR with the advanced video capabilities of 3G networks and 3G-enabled handsets.
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Interactive Text Response (ITR) System
Enable personalized and consistent interactive communications with your customers in their preferred method of communications.
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Interactive USSD Response (IUR) System
Enables Network Operators to create high-speed, real-time, session based, interactive communications between the user and the application.
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OmniLite® IVR Menu Management
Implement Contact Center application changes immediately, without having to access the IVR call flow or rely on expensive technical resources.
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Text-Based Self-Service Customer Care
Automate two-way, interactive textbased communications and engage the new generation of mobile users while lowering operating expenses.
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Text-Based Self-Service Customer Care (Spanish)
Automatice las comunicaciones bidireccionales de mensajes de texto y capte a las nuevas generaciones de usuarios bajando los costos operativos.
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Network IVR Consolidation
Improve usage capacity and improve network optimization with legacy and multi-vendor IVR Consolidation in SIP, TDM and hybrid networks.
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APEX Conferencing System – Audio
Quickly and easily create new audio conferencing services with e-mail and SMS notification, web-based provisioning, and multimodal access.
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APEX Prepaid System
Offer prepaid services with flexible rating schemes, multiple currencies, and multi-level marketing, with carrier-class scalability, reliability security.
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APEX Automatic Call Distributor (ACD)
The solution for hosted Call Centers by Network Operators or Enterprises needing to add ACD functionality to their in-house Call Center.
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APEX Outbound TeleMarketing (OTM)
Rapidly implement cost-effective, revenue-generating and personalized proactive notification (outbound IVR) campaigns.
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APEX Web Collaboration
Collaborate via the Internet in realtime with customers and co-workers to increase sales, facilitate new revenue-generation opportunities, and enhance customer satisfaction.
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APEX Call Interceptor
Intercept your subscribers’ calls to deliver personalized messages, ensuring real-time message delivery 100% of the time.
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OmniData™ Mobile Wi-Fi Offload
Rapidly reduce congestion and cost, while significantly improving reach, by seamlessly offloading data traffic from 3G/4G (LTE) networks to Wi-Fi Hotspots.
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