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Video Conferencing

APEX Video Conferencing System

Quickly and easily deploy any device to any device Video Conferencing for triple and quad play services.

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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple Voice, Video, SMS/Text, and
USSD services on a single platform supporting IP/IMS, 3G/4G (LTE), TDM/SS7 and converged networks.

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IVR CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting IP/IMS, 3G/4G (LTE), TDM/SS7, and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, ITR, IUR, Third-Party Call Control, Web 2.0 and Telecom 2.0 value-added services.
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Increasing Customer Loyalty with Enhanced Video Service
APEX and Dialogic White Paper
To win in today's volatile wireless services market, service providers need to design, develop, and deploy new enhanced video services and be prepared to ramp them quickly when they become popular. The OmniVox3D® Application Server from APEX Voice Communications represents a unique and successful approach to this business challenge, seamlessly combining a powerful, open application server with a flexible application creation environment and a robust management interface. OmniVox3D benefits by using Dialogic® Host Media Processing Software to deliver media processing on standard servers rather than specialized hardware.
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Aumentando la Lealtad de Clientes con Servicios de Video Avanzados
APEX and Dialogic White Paper
Para ganar en el volátil mercado actual de servicios inalámbricos, los proveedores de servicios necesitan diseñar, desarrollar e implementer nuevos servicios avanzados de video y estar preparados a ofrecerlos rápidamente cuando se hacen populares. El Servidor de Aplicaciones OmniVox3D® de APEX Voice Communications representa un método único y exitoso a este desafío, combinando fácilmente un abierto y poderoso servidor de aplicaciones con un entorno flexible para creación de servicios y una interfaz de administración robusta. El OmniVox3D® se beneficia del robusto Software de Procesamiento de Medios de Dialogic® para procesamiento de medios que corre en servidores estándar en lugar de hardware especializado.
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Cost-Effective TDM-IP Solution Smoothes Transition to an All-IP Network
APEX and Dialogic White Paper
In today's transitional communications market, service providers need to be ready to deploy solutions that work equally well in both IP and TDM networks and that are easy to transition from TDM to IP. The multi-service OmniVox3D® Voice and Video Application Server from APEX Voice Communications has successfully met these business challenges. OmniVox3D uses Dialogic® Host Media Processing (HMP) Software for IP media resources within its platform and then uses the specially designed Dialogic® HMP Interface Boards (DNI Boards) to connect the IP platform to a TDM network as necessary. When customers are ready to move to all-IP solutions, they can simply remove the DNI Boards and transition to IP without changes to their application.
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OmniVox3D on Stratus Fault Tolerant Servers
Stratus Product Brief
Offer five-9 (99.999%) availability with OmniVox3D running on fault-tolerant servers from Stratus. This paring of APEX and Stratus provides a telecommunications-grade solution that is NEBS™ Level-3 certified and continuously available.
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APEX Case Study
When confronted with increasing customer service calls, Telefonica Chile, the largest communications company in the country, needed to find a way to reduce the overall costs associated with these calls. The company decided to consolidate all of their outsourced call center IVR services by bringing them into the network and fully taking advantage of what Network IVR had to offer. This required not only the consolidation of multi-vendor and legacy IVR platforms, but also the transition from TDM to Telefonica Chile’s new SIP network. Additionally, there would be a need to enhance the existing IVR applications as more calls would be completely handled through automated self-services.
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SIP Application Servers and Service Delivery Platforms (SDP) with Service Creation for Mobile and Fixed IVR, Network IVR, Video IVR, Outbound IVR,
IVR Consolidation, Video Conferencing, Interactive Text Response (ITR), and Interactive USSD Response (IUR) including Web 2.0 and Telecom 2.0 enhanced services.

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