Click to speak to a specialist about Interactive Voice,
Video, Text & USSD
Response, or call +1 818.379.8400
Click on the slide!

APEX WebRTC

APEX WebRTC

Visit us at this year’s WebRTC Expo as we demonstrate our WebRTC capabilities with video conferencing.

More...
Click on the slide!

APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

More...
Click on the slide!

OmniVox3D Application Server

Deploy multiple Voice, Video, SMS/Text, and
USSD services on a single platform supporting IP/IMS, 3G/4G (LTE), TDM/SS7 and converged networks.

More...
Click on the slide!

IVR CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

More...
Click on the slide!

NETWORK IVR

Increase cost-efficiencies while supporting IP/IMS, 3G/4G (LTE), TDM/SS7, and converged environments on Network IVR.

More...
Click on the slide!

OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

More...
Click on the slide!

Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

More...
Click on the slide!

Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

More...
Click on the slide!

VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

More...
Click on the slide!

OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

More...
Frontpage Slideshow (version 2.0.0) - Copyright © 2006-2008 by JoomlaWorks
Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, ITR, IUR, Third-Party Call Control, Web 2.0 and Telecom 2.0 value-added services.
Welcome to APEX, please Login Request a Free Copy of OmniVox3D      

Who's On

We have 103 guests online
SocialTwist Tell-a-Friend
Home TECHNOLOGIES IVR and VOIP / SIP
IVR and VOIP / SIP Print E-mail

VoIP, or Voice over IP, allows telephone calls to be made by using a computer network, over a data network like the Internet. VoIP converts the voice signal from a telephone into a digital signal that travels over the Internet, then converts it back at the other end so you can speak to anyone with a regular phone number.

Two separate protocols have emerged at the forefront of VoIP - H.323 and SIP. Even though H.323 was originally designed for video conferencing systems, it was adopted by most of the early entrants in the VoIP Industry, making it widely deployed worldwide. SIP is the emerging standard that is being deployed by major service providers worldwide and has been adopted as the standard protocol for the 3G Next Generation (wireless) Network.

By using Intel's IP building blocks (IPLink and Host Media Processing (HMP) software) for the underlying support of the VoIP technology, the OmniVox3D Application Server Software can provide a multi-service, high performance, high density, and high availability platform designed to bridge the gap between legacy PSTN switching networks (E1/T1, ISDN, SS7 and R2), and the emerging IP packet switching networks (H.323 and SIP).

Packet Networks / VoIP

APEX's implementation of VoIP technology not only provides Service Providers the tools necessary to build network elements in the Next-Generation Packet Switched Networks, but it allows enhanced media solutions to be developed and deployed by combining the SIP technology with other auxiliary technologies such as Text-to-Speech, Automated Speech Recognition, and Conferencing. This combination gives Service Providers the tools needed to implement a wide range of enhanced media and switching solutions in their networks, with the added advantages of ease-of-use and rapid development environment that are a trademark of OmniVox3D.

OmniVox3D Application Server Software, combined with VoIP technology, allows Service Providers to develop and deploy enhanced media services in the Next-Generation Network such as:

  • Enhanced IP IVR (including Speech Recognition)
  • PSTN-to-IP Gateways
  • Prepaid Calling
  • Web page click-to-call
  • Multi-party & Business Conferencing
  • Follow-me services for mobility
  • Unified Messaging
  • Instant Messaging and Presence applications
  • Virtual Office Assistants

VoIP technology combined with OmniVox3D's architecture provides Service Providers with the tools necessary to accommodate changes in today's dynamic business environment. The platform provides the features to smooth out the disruptive effects that the revolutionary Internet technology has had in the telecommunications environment, while at the same time provides a clear migration path to an increased presence in the Next Generation Network arena.

 

SIP Application Servers and Service Delivery Platforms (SDP) with Service Creation for Mobile and Fixed IVR, Network IVR, Video IVR, Outbound IVR,
IVR Consolidation, Video Conferencing, Interactive Text Response (ITR), and Interactive USSD Response (IUR) including Web 2.0 and Telecom 2.0 enhanced services.

Copyright © 1996-2013, APEX Voice Communications, Inc.
Contact Us | Privacy Policy | Legal Notices | Site Map | Link to Us| Website by IC Online Services