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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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IVR and LDAP / IMAP Print E-mail

LDAP and IMAP are IETF (Internet Engineering Task Force) standards used for sending electronic mail (e-mail) worldwide. LDAP is a directory service that allows for user lookup and authentication, while IMAP is an internet mail application protocol that allows for clients to access server-based message stores.

The LDAP/IMAP Module for the OmniVox3D Application Server Software provides developers with the ability to interface applications to LDAP-capable directory servers and IMAP4-capable message storages. Through direct access to e-mail, fax and voice messages centrally stored in an IMAP repository server, Service Providers can deliver robust unified messaging solutions based on standards-based components and a truly open architecture. Enterprises also can take advantage of the LDAP/IMAP Module by migrating to an overall more productive messaging platform.

The LDAP/IMAP Module minimizes the expense of implementing unified messaging services by building on the investment already made in an existing e-mail storage infrastructure. The LDAP/IMAP Module allows service providers to either implement the service-ready APEX Messaging System or to develop their own customized messaging applications. The net result is that subscribers have multimodal access to e-mail, fax and voice mail messages through various client tools including web mail, e-mail client programs, IP phones, mobile phones and PDAs.

The flexible and open architecture of the OmniVox3D software coupled with the LDAP/IMAP functionality allows Service Providers to easily develop new, or upgrade existing, revenue generating services for their subscriber base. By providing LDAP/IMAP functionality, OmniVox3D provides a standards-based interface into Directory Access servers and Message Store servers, removing the need to acquire new equipment, therefore, reducing initial costs for implementing and deploying services.

The LDAP/IMAP module allows service providers and enterprises to provide new services, or upgrade existing services such as:

  • Unified Messaging (voice, e-mail and fax)
  • Wireless E-Mail & E-Mail Reading
  • Speech Enabled Voice Mail and E-Mail
  • Enterprise Directory Services
  • Customer Name and Address Capture
  • E-Mail Notification

The LDAP/IMAP module for OmniVox3D enables service providers and enterprises a simple and cost-effective means to add voice to an existing e-mail infrastructure.

Customers may choose to deploy the APEX Messaging System for voice mail or unified messaging services or simply use the LDAP/IMAP Module to develop powerful messaging applications on the OmniVox3D platform. The combination of the LDAP/IMAP Module with Automatic Speech Recognition and Text-to-Speech technologies provides Service Provider with a number of unique and competitive services such as speech enabled voice mail and e-mail reading applications.

 

SIP Application Servers and Service Delivery Platforms for Network IVR, Video IVR, Outbound IVR, and IVR Consolidation including Web 2.0 and Telecom 2.0 enhanced services.

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