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and Video IVR, or call us at +1 818.379.8400
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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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Regardless of the time of day or where they may be, today's subscribers don't simply want instant access to information and their contacts, they demand it. As a service provider, your options are limited to meeting these demands or losing them to the competition, eroding your customer base and directly impacting your bottom line.

Everyday, more than 250 Network Operators and Value Added Service Providers (VASPs) globally rely on IVR systems based on the OmniVox3D Application Server to address these and other critical issues, helping them enhance customer loyalty. OmniVox3D is the ideal platform for Designing, Developing and Delivering today’s varied multi-media IVR services, starting with its browser-based IVR Service Creation Environment, which gives complete control of the application from the IVR design phase to the IVR deployment stage. As an IVR and SIP Service Delivery Platform (SDP), OmniVox3D's service execution environment is the foundation for services on a variety of networks, including TDM / SS7 / 3G, SIP / IMS, and converged. Finally, OmniVox3D is an IVR Platform with the unique ability to run multiple services on a single Platform, increasing the overall value of the IVR Platform.

A key differentiator of OmniVox3D is that multiple features are integrated into the Multi-Service Platform, working seamlessly together and making voice, video and presence-aware IVR services simpler and more profitable to offer.

  • IVR Application Server
  • IVR Service Creation / OAM&P
  • IVR & SIP Service Delivery Platform
  • IVR Multi Service Platform
 

SIP Application Servers and Service Delivery Platforms for Network IVR, Video IVR, Outbound IVR, and IVR Consolidation including Web 2.0 and Telecom 2.0 enhanced services.

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