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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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OmniVox3D® is a carrier-grade SIP Application Server that gives you the power to rapidly Design, Develop and Deliver revenue-generating, value-added voice and video services in IP Multi-Media, IMS and traditional TDM networks. Because of APEX's belief in Open Architecture, OmniVox3D will not suffer the fate of proprietary platforms which become obsolete as new services, media, devices and protocols are introduced.

OmniVox3D carrier-grade SIP Application Server

The OmniVox3D Application Server provides a widely deployed development and carrier-grade application execution platform with the following attributes:

  • A Flexible Distributed and Modular Solution
    OmniVox3D's modular design provides the flexibility to use multiple types of media servers and multiple network configurations, including IMS. A key to this is the SIP Session Manager, which acts as a Back-to-Back-User Agent (B2BUA) within the framework of the Application Server. The distributed architecture is used to provide scalability and reliability because multiple instances of OmniVox3D components may be controlled and managed as one uses the OmniView OAM&P manager.

    A Flexible Distributed and Modular Solution
  • Service Execution Environment
    The OmniVox3D Application Server provides a strong and flexible execution environment for both inbound and outbound IVR services. It delivers scalability and reliability to applications while providing the utmost flexibility for creating new applications. OmniVox3D is built around web technologies making it a perfect fit for high traffic services. Protocol independence provides the ability to create an application once and run it in multiple of environments. These environments include SIP based Next Generation Networks (NGN) and TDM based Advanced Intelligent Networks (AIN/IN).
  • Standards Based Open Architecture
    The OmniVox3D Application Server is a truly open architecture solution built around XML and internet technologies. Running with standard off-the-shelf components, the application server uses open Media Resource Protocols including MSCML, MSML/MOML and VXML. This allows it to serve applications to many open TDM and SIP Media Servers in the market. MRCP support provides open interoperability with leading Speech Recognition and Speech Synthesis vendors. Additionally, OmniVox3D supports mobile video telephony by using the industry standard 3G-324M protocol.
  • New Revenue Opportunities
    New Revenue Opportunities include Prepaid Wireless, Video IVR, TDM/VOIP Gateway
    Automated Collect Calling Internet Call Waiting
    Voice/Video Mail Unified Voice/Video Messaging
    Business Voice/Video Conferencing Prepaid Voice/Video Calling Cards
    Prepaid Wireless Prepaid Residential
    Video IVR Wireless E-mail
    Network Announcements Directory Assistance
    Automatic Call Distribution Phone Centers
    Auto Attendant Postpaid Billing
    Carrier Billing Video Ringback
    TDM-VoIP Gateway IP Media Server
    Interactive Voice/Video Response Outbound Telemarketing
  • Service Creation
    OmniVox3D includes the OmniView Service Creation Environment and OAM&P Console that provides application developers the ability to:
    • Design new voice and video services
    • Develop and modify existing services
    • Deploy and test services
    • Monitor and maintain applications in production
OmniView Service Creation Environment allows you to design, develop and deploy services
  • Scripting Applications with Python®
    OmniVox3D also supports the Python Programming Language for scripting voice and video applications, providing a standards-based interface into existing networks. This allows application developers to build on investments already made on the Web and Internet infrastructures, eliminating the typical restrictions of proprietary systems.

Investment Protection
Since 1989 APEX Voice Communications has provided Enhanced Service Creation tools for the Telecom Service Provider market. One of the key unique values of the OmniVox3D Application Server is the Service Creation and OAM&P tools that enable the Service Provider to reduce the cost of creating, maintaining and operating new services.

APEX's philosophy has always been to train its customers and make them independent. With OmniVox3D there is no dependence on a vendor's schedule to develop applications, and because OmniVox3D applications are protocol independent, applications and licenses can be easily ported across networks as standards evolve.

 

SIP Application Servers and Service Delivery Platforms for Network IVR, Video IVR, Outbound IVR, and IVR Consolidation including Web 2.0 and Telecom 2.0 enhanced services.

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