For Network Operators and Value Added Service Providers (VASPs), time is of the essence when it comes to deploying services. Being able to rely on a seasoned solutions partner like APEX with its mature, field-proven Service Ready Solutions (SRS) may be the difference between success and uncertainty.  Likewise for Contact Centers and Enterprises, enabling customers, prospects and employees access to the latest services as quickly and seamlessly as possible will increase revenue, improve productivity and enhance overall customer satisfaction.

APEX Service Ready Solutions (SRS) include a suite of carrier-class solutions that can be put into production within a matter of hours.  By deploying one or more APEX SRSs based on the APEX Service Delivery Platform (SDP) and the OmniVox3D Application Server, time-to-market is minimized, while maximizing time-in-market, leading to the potential for increased revenue.

Additionally, the choice is yours as to whether you want to modify the APEX SRS or deploy it “as-is”.  If you decide to modify the solution, we give you access to the award-winning OmniView Service Creation Environment enabling you to modify the solution as you see fit to meet the exact needs of your target markets. Regardless of the SRS, the decision is yours – modify and maintain the application completely in-house, or have our Professional Services organization take care of the application on an on-going basis.

APEX Service Ready Solutions are simple, engaging and reliable, increasing user loyalty and usage. With our suite of solutions, your services can be generating revenue and increasing user satisfaction in a matter of hours.

• HD Video Conferencing with Multi-Media Composition Engine
• Text-Based Self-Service Customer Care
• Voice and Video Messaging
• HD Audio Conferencing
• Self-Service Optimizer 
• Outbound TeleMarketing 
• Prepaid Calling
• Video Color Ringback Tone
• Automatic Call Distributor (ACD)
• Call Interceptor
• Mobile Wi-Fi Offload