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and Video IVR, or call us at +1 818.379.8400
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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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Home SOLUTIONS
IVR Solutions Overview Print E-mail

For a network and service provider, time is of the essence when it comes to deploying IVR services. Being able to rely on a seasoned IVR partner like APEX with its mature, field-proven IVR solutions may be the difference between IVR success and IVR uncertainty. By deploying one or more of the Service Ready Solutions based on the OmniVox3D Application Server, time-to-market is minimized, while maximizing the potential for increased revenue with new IVR services

With OmniVox3D IVR solutions, there is the added benefit of complete application control. Every Service Ready Solution comes standard with the award-wining browser-based OmniView Service Creation Environment, enabling you to modify the IVR application as you see fit to meet the exact needs of your target markets. Regardless of the IVR Solution, the decision is yours – modify and maintain the application completely in-house, or have our Professional Services organization take care of the application on an on-going basis.

OmniVox3D-based IVR solutions are simple, engaging and reliable, increasing subscriber loyalty and usage. With our suite of IVR solutions, your services can be generating revenue in a matter of days.

  • Network IVR
  • IVR Consolidation
  • Video IVR / IVVR
  • Outbound IVR
  • Messaging
  • Prepaid Calling
  • Conferencing
  • Color Ring-Back
 

SIP Application Servers and Service Delivery Platforms for Network IVR, Video IVR, Outbound IVR, and IVR Consolidation including Web 2.0 and Telecom 2.0 enhanced services.

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