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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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As the business world continues to move at an ever-accelerating pace, and working across international time zones becomes more the norm than the exception, companies have realized that to stay competitive, decisions need to be made quicker and information needs to be dissipated faster than ever before. Everyone from the CEO to the mid-level manager and the line employee has incorporated conference calls in their daily routine, creating a multi-billion dollar market.

Also, as networks have advanced, the ability to place video calls has come become a reality, taking conferencing to the next level of productivity. With Video Conferencing, two or more users with video-enabled devices (i.e. 3G mobile handsets, SIP phones, PCs with softphones) can now participate in a real-time video conference, adding a new personalized dimension to the call that was not available before. Service providers are now able to offer these services to the masses.

The APEX Conferencing System (ACS), based on the industry leading OmniVox3D Application Server, is a complete business conferencing platform that seamlessly integrates with existing IP, TDM, Mobile and converged networks, delivers superior quality and eliminates the need for costly operator administration.

Robust enough to offer carrier-grade conferencing services, yet simple enough to implement revenue-generating conferencing services quickly, ACS offers a comprehensive set of features for Business Voice or Video Conferencing. Service providers reselling conferencing services can easily brand the web interface of ACS to build solid customer loyalty.

ACS' web based reservation system is simple to use. Once reservations are made, notification of conferences can be sent via email, telephone call or SMS. File attachments are easily added to email notification. Conferences can be configured to have controlled call in times, controlled end times, roll call, whisper messages and listen only participants. Conferences can also be recorded for future playback.

 

SIP Application Servers and Service Delivery Platforms for Network IVR, Video IVR, Outbound IVR, and IVR Consolidation including Web 2.0 and Telecom 2.0 enhanced services.

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