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APEX WebRTC

APEX WebRTC

Visit us at this year’s WebRTC Expo as we demonstrate our WebRTC capabilities with video conferencing.

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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple Voice, Video, SMS/Text, and
USSD services on a single platform supporting IP/IMS, 3G/4G (LTE), TDM/SS7 and converged networks.

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IVR CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting IP/IMS, 3G/4G (LTE), TDM/SS7, and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, ITR, IUR, Third-Party Call Control, Web 2.0 and Telecom 2.0 value-added services.
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As the business world continues to move at an ever-accelerating pace, and working across international time zones becomes more the norm than the exception, companies have realized that to stay competitive, decisions need to be made quicker and information needs to be dissipated faster than ever before. Everyone from the CEO to the mid-level manager and the line employee has incorporated conference calls in their daily routine, creating a multi-billion dollar market.

The APEX Conferencing System (ACS), based on the industry leading APEX Service Delivery Platform (APEX SDP) and the OmniVox3D Application Server, is a complete conferencing platform that seamlessly integrates with existing IP, TDM, Mobile and converged networks, delivers superior quality and eliminates the need for costly operator administration.

Robust enough to offer carrier-grade conferencing services, yet simple enough to implement revenue-generating conferencing services quickly, ACS offers a comprehensive set of features for the latest in both Audio and Video Conferencing (CIF, VGA, and 720p with H.264). Service Providers reselling conferencing services can easily brand the web interface of ACS to build solid customer loyalty.

Conference Hosts can setup Permanent, Instant and Scheduled Conferences, as well as Lecture Mode Conferences, where only one participant can speak and all other participants can only listen. Some of the enhanced conferencing features of ACS include:

  • Web-Based Reservation System – schedule, manage and provision with e-mail, phone and SMS notification
  • Controlled Call-In Times – control how early participants can enter
  • Enforced End-Times – enforce end-time and inform (Whisper Message) without terminating
  • Whisper Messages – play audio message when participant enters and allotted time is about to expire
  • Listen-Only Mode – enter as listen-only without tying up conferencing resources
  • Participant List – hear a list of participants at any time
  • Recording – record complete conference for archival, legal or other requirements
  • Reports – generate customized and detailed reports for system resource usage

The APEX Conferencing System’s web-based reservation system is simple to use. Once reservations are made, notification of conferences can be sent via email, telephone call or SMS. File attachments are easily added to email notification, and conferences can be configured to have controlled call in times, controlled end times, roll call, whisper messages and listen only participants. Conferences can also be recorded for future playback.

For larger configurations, and depending on capacity and network requirements, the APEX SDP can provide conferencing services through multiple media servers, with its OmniVox3D Application Server, across local or distributed networks, using the latest SIP and Markup Language technology. For smaller configurations, ACS can be configured as a single APEX SDP with an integrated media server, for a single platform solution.

 

SIP Application Servers and Service Delivery Platforms (SDP) with Service Creation for Mobile and Fixed IVR, Network IVR, Video IVR, Outbound IVR,
IVR Consolidation, Video Conferencing, Interactive Text Response (ITR), and Interactive USSD Response (IUR) including Web 2.0 and Telecom 2.0 enhanced services.

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