| Click to speak to a specialist about Interactive Voice, Video, Text & USSD Response, or call +1 818.379.8400 |
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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, ITR, IUR, Third-Party Call Control, Web 2.0 and Telecom 2.0 value-added services. |
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| OmniVox3D, the Alternative to Envox* |
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With the news that Envox has been acquired by Syntellect*, we realize your business may be adversely affected, as the future of your Envox-based solutions (i.e. CT ADE) is uncertain. APEX is here to help. We have created this Welcome Center to help you learn more about what APEX has to offer.
At APEX, we are celebrating our 20th anniversary this year, a testament to our experience, stability and vision. Give us the opportunity to put our 20 years to work for you in assisting your move to our award-wining OmniVox3D Application Servers and Service Delivery Platforms. Additionally, our Professional Services team will assist you in converting your Envox-based applications and services directly to OmniVox3D.
With over 15,000 installations across 95 countries, including more than 250 network operators, carriers, call centers and value-added service providers, it’s time to make OmniVox3D the foundation for your multi-media voice & video enhanced services.
The APEX Team
* APEX is a direct competitor of Envox/Syntellect and not affiliated in any way.
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| Technical Tips | |
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Question
How can
I efficiently and cost-effectively address the needs of the low ARPU segment of my subscriber base, while still offering a highly personalized and
consistent level of customer care?
Answer
By
offering automated two-way text-based communications. For more information read the Text-based Self-Service Customer Care Product Brief.
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| Resources | |
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Technical & Implementation Briefs
Looking for more in-depth information about OmniVox3D, OmniView, and other APEX products, including the technologies behind them? Check-out one of our many Briefs by clicking here.
APEX Reseller Program (ARP)
As an ARP Member, you join a global network of premier VARs revolutionizing the industry with the new generation of multi-media enhanced services solutions. For more information or to join, click here.
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IVR Consolidation, Video Conferencing, Interactive Text Response (ITR), and Interactive USSD Response (IUR) including Web 2.0 and Telecom 2.0 enhanced services. |
