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and Video IVR, or call us at +1 818.379.8400
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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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Home APEX Awards
Awards Print E-mail

OmniVox3D Service Delivery Platform
Best of Show 2009
ITEXPO

OmniVox3D SIP Application Server
Best of Show 2008
ITEXPO

APEX Prepaid System
Prepaid Excellence Award – Switch Award
Intele-Card News/Intele-Card Expo 2001

APEX Wireless E-Mail
Prepaid Excellence Award – Prepaid Wireless Offering
Intele-Card News/Intele-Card Expo 2001


"Intele-Card News hosts the Prepaid Excellence Awards every year in order to acknowledge and recognize the true leaders within the prepaid industry. We are very pleased to congratulate APEX on winning TWO Prepaid Excellence awards for 2001, and wish them much continued success."

Lisa Brown
Expo Director
Intele-Card Expo

APEX Switch Manager
Product of the Year
Computer Telephony 2000


"...Computer Telephony's Products of the Year were chosen from among the large body of products that CT's editors reviewed hands-on, or examined closely during calendar year 2000. In searching out Products of the Year, our editors look first for what's genuinely new, then apply a rigorous formula for determining whether a product truly meets the needs of its intended market for features, performance, reliability, maintainability and price...The goal...is to identify the past year's real successes: products that are worth buyer attention, purchase and implementation – ultimately, products that are survivable. APEX Switch Manager solves some of the most pressing service creation, management and provisioning issues carriers and XSPs are facing in today's distributed...call processing environment. It delivers awesome bang for the buck."

John Jainschigg
Editor-in-Chief
Computer Telephony

APEX Switch Manager
Product of the Year
Communications Solutions 2000


"As the industry matures, we're finding more than just products and services on the market - entire solutions are being offered. Communications Solutions™ magazine initiated the Product of the Year award program to help our readers sort through the vast proliferation of new products and services in the marketplace. The Product of the Year award, selected by the editors of Communications Solutions™ and the engineers of TMC Labs™, is given to those select products, such as the APEX Switch Manager, supplied by APEX Voice Communications, that deserve the attention of forward-thinking organizations looking for best-of-breed solutions. We are pleased to honor the Product of the Year winners today, as they lay the groundwork for the next generation of communications solutions."

Rich Tehrani
TMC President and Group Publisher
Technology Marketing Corporation

APEX Switch Manager
Product of the Year
Customer Interaction Solutions 2000


"With this new progressive call center technology [APEX Switch Manager integrated with Cisco's VCO/4K and NAM], we are once again one step ahead. We wanted a total solution, including a network IVR to improve service to our customers while satisfying detailed national requirements in the area of billing and network signaling."

Wolfgang Hachmeister
Chief of Customer Care
Telekom Austria (APEX Customer)

APEX Wireless E-Mail
Wireless In Style 2000 – Product Design
Wireless Week


"In this second-annual celebration, we recognize…expressions of cleverness, fashion, elegance and risk-taking."

Rikki Lee
Editor
Wireless Week

APEX Switch Manager
Best of Show 2000
CT Expo


"The APEX Switch Manager not only helps end users to quickly and easily deploy new services, it can also be used by other Cisco New World Ecosystem partners who develop on the VCO/4K. Our successful relationship with APEX is a great example of how an open ecosystem of partners can accelerate the development and adoption of innovative, New World services."

George McGrath
Voice Applications Product Manager
Cisco Systems (APEX Technology Partner)

APEX Voice Communications
Telecom 500 1999
Telecom Business


"Compiled over a three-month period, the Top 500 listing covers companies the staff of Telecom Business magazine believe represent the key players in the competitive telecommunications marketplace…including service providers of all kinds, equipment manufacturers and software developers, to name just a few."

Telecom Business
October 1999

APEX Billing System
Product of the Year 1999
Computer Telephony


"APEX has a solid history and the capability to provide many different kinds of billing applications... This technology combined with Motorola gateways and CPE equipment allows the Motorola Internet Networking Solutions Operation to offer a complete, carrier-grade call management and billing solution."

Eric Larson
Director of Marketing
Motorola's Internet and Networking Solutions Operation
(APEX Technology Partner)

APEX Billing System
Product of the Year 1999
Communications Solutions


"We selected the APEX platforms [APEX Billing integrated with APEX Messaging] because they provided virtually all the functionality we required—real-time billing, multiple rating schemes, detailed reporting and SMS messaging capabilities, to name a few--at an affordable price. We researched other carrier-grade solutions, but when considering functionality, flexibility and price, no other platform could compare."

Adrian Gutierrez
Senior Project Manager
Globalstar de México
(APEX Customer)

OmniVox for Windows NT
Product of the Year
Call Center CRM Solutions


"Our parent company, OFFNET, had been using OmniVox in Italy for quite some time, and Telecom Argentina had been relying on it for various services since 1995. We knew from experience that OmniVox was a highly reliable, telco-grade product and we wanted to work with industry leaders."

Ricardo Panico
President and Chief Executive Officer
Daycom (APEX Customer)

APEX Billing System
Best of Show 1999
CT Expo

APEX Billing System
Judge's Pick 1999
Computer Telephony

APEX Prepaid System
Product of the Year 1998
Computer Telephony


"Using APEX Prepaid, it was easy for us to modify our existing prepaid application to provide... free service to the people of El Salvador. We were the first carrier in the country to offer and process free calls following the [earthquake in January]."

Danilo Mendoza
Director of Operations
Telecam (APEX Customer)

APEX Prepaid System
Product of the Year 1998
CTI

APEX Voice Communications
Top 250 1998
Telecom Business

APEX Prepaid System
Best of Show 1998
TeleCard World

OmniVox For Windows NT (Japanese Version)
Best of Show 1998
CT Expo


"With the Japanese version of OmniVox for Windows NT, we now have a proven, industry-leading product we can offer to the Japanese CT industry. With our experience in Windows NT, systems integration, application development, technical support and Computer Telephony, Japanese companies now have a reliable, local company to help them develop Computer Telephony applications."

Takashi Matsuoka
President
Accura Corporation
(APEX Customer)

OmniNet Network Services Manager
Product of the Year 1997
Computer Telephony

OmniVox for Windows NT
Product of the Year 1997
CTI


"Since its deployment, the OmniVox Intelligent Call Processor has exceeded all our expectations. The platform has performed reliably and the service creation environment is versatile and easy-to-use. It has proven to be a real asset to us in our efforts to continue offering dynamic and innovative programming to our viewers."

Victor Arellano
Chief of Information Technologies
Televisa S.A. de C.V.
(APEX Customer)

OmniVox for UNIX
Hand Picked 1997
Computer Telephony Demo


"OmniVox is uniquely positioned as an excellent tool for software developers that want the benefits of open standards to design more powerful computer telephony applications today."

Sam Liss
Vice President of Marketing
Dialogic (APEX Technology Partner)

OmniVox for UNIX
Editors' Choice Platinum 1997
CTI

OmniVox for UNIX
Product of the Year 1996
Computer Telephony

OmniVox for Windows NT
Best of Show 1996
CT Expo

OmniVox for Windows NT
Best of Show 1996
Computer Telephony Demo

OmniVox for Windows NT
Product of the Year 1995
Computer Telephony

OmniVox for Windows NT
Editors' Choice 1995
Teleconnect

OmniVox for UNIX
Editors Choice 1995
Computer Telephony

 

SIP Application Servers and Service Delivery Platforms for Network IVR, Video IVR, Outbound IVR, and IVR Consolidation including Web 2.0 and Telecom 2.0 enhanced services.

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