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APEX Service Delivery Platform

Eliminate application silos, deliver significant savings, replace proprietary technologies, and reduce the need for specialized skills.

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OmniVox3D Application Server

Deploy multiple voice, video and data services on a single platform supporting SIP/IMS, 3G/Mobile, TDM/SS7 and converged networks.

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CONSOLIDATION

Improve usage capacity and increase network optimization with multi-vendor and legacy IVR Consolidation.

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NETWORK IVR

Increase cost-efficiencies while supporting SIP/IMS, 3G/Mobile, TDM/SS7, AIN/IN and converged environments on Network IVR.

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OMNIVIEW SERVICE CREATION

Design, Develop and Deliver all of your value-added and revenue-generating enhanced services from a single environment.

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Service Creation / OAM&P

OMNIVIEW OAM&P CONSOLE

Configure system-wide parameters and control locally and remotely distributed components of your solution from a single location.

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Service Creation / OAM&P

OMNIVIEW MONITORING CONSOLE

Visually track the real-time state of your calls and applications, as well as resource usage from a single screen.

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VIDEO IVR / IVVR

Increase revenue potentials by offering the latest in multi-media enhanced services, including Video IVR / IVVR.

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20 YEARS OF GLOBAL SUCCESS

“… dedicated employees, passion for product excellence, tireless and unwavering commitment to Customer satisfaction…”

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OmniVox3D, the Alternative to Envox*

OmniVox3D, the Alternative to Envox

Don’t let the acquisition of Envox by Syntellect slow down your business. Find out how to keep it moving with solutions from APEX.

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Network Operators and Value Added Service Providers across 95 countries rely on APEX Service Delivery Platforms and Application Servers for SIP/IMS multi-media enhanced services, such as IVR, Network IVR, Video IVR, Outbound IVR, IVR Consolidation, CRBT, Third-Party Call Control and a host of Web 2.0 and Telecom 2.0 value-added services.
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Home APEX APEX Blog
APEX Blog
USSD Callback Print E-mail
Tuesday, 06 October 2009 10:29
by Kent Winter
Vice President of Sales - EMEAA

Back in the early 1990’s, I moved to Europe and one of the biggest expenses was International Long Distance. At the time, European Carriers were much more expensive than the still very expensive U.S. Carriers. So, simple Callback services were developed to take advantage of the Arbitrage.
 
The Ecosystem of Application Developers Print E-mail
Tuesday, 08 September 2009 00:00
by Kent Winter
Vice President of Sales - EMEAA
 
I recently participated in a panel discussion representing developer needs from Operators, moderated by Alan Quayle. Application Stores were a big part of that discussion, but as noted by the panel and the audience, Application Stores are being run by device vendors (phones, netbooks, etc.) and the applications are generally data applications running on the phone or device with little or no interaction with the Operator, except offering the data link to download and sometimes enable the application.
 
Most of the problems discussed were device vendor problems and not Operator problems.
 
Service Creation vs Java Containers Print E-mail
Wednesday, 15 July 2009 00:00
by Kent Winter
Vice President of Sales - EMEAA

I just returned from my second whirlwind trip through Asia in the past four weeks.
Much of the Service Delivery buzz over the past year has revolved around Java Containers.   They are open, provide a familiar environment to many web developers, and in many cases these containers provide a viable migration path for IN applications, including media-based applications like Network IVR.
Last Updated on Tuesday, 06 October 2009 10:05
 
Develop Video IVR applications where the content is dynamically generated on-the-fly. Print E-mail
Tuesday, 03 February 2009 00:00
by Mike Trank
Product Manager
 
With Video shaping up to be the next must have technology, imagine being able to develop Video IVR (or IVVR) applications where the content is dynamically generated on-the-fly…  where you can create screens of data personalized for the caller, accompanied by spoken announcements ... 
Last Updated on Tuesday, 06 October 2009 10:19
 
Minimize time-to-market, while maximizing time-in-market with Service Delivery Platforms. Print E-mail
Monday, 26 January 2009 00:00
by Ben Levy
President/CTO
 
Service Delivery Platforms (SDPs) are a relatively new concept to our industry, but not so new to APEX. Generally speaking, SDPs help to standardize all the service interfaces for a service provider, creating a horizontal platform from which they can create, provision, control and bill for all the (converged) value-added services they provide, whether the services are created by third-party application developers or by the service providers themselves. 
Last Updated on Tuesday, 06 October 2009 10:18
 
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