APEX Voice Communications


About APEX Voice Communications

APEX Voice Communications is a market leader in multi-service Application Servers for enhanced voice and video services. Since 1989, our products have enabled wireless and wireline service providers worldwide to generate revenue, minimize churn, and ensure scalability and flexibility, as market demands grow and user needs change. Our products are engineered to be network independent, making our Application Servers the ideal next-generation service delivery platforms for 3G, SIP/IMS, TDM/SS7, AIN/IN and converged networks.

We offer an extensive portfolio of open, standards-based platforms and solutions, equipping our customers with the products and services they need. With over 15,000 installations across 95 countries, including more than 250 service providers, our Service Ready Solutions and Service Delivery Platforms are the foundation for value-added multi-media services.

At APEX, we give our customers choices, everything from software only purchases, to complete solutions that include consultative services, to OEM partnerships. Our goal is to provide options that best suit our customer’s business requirements. As a leader, APEX will continue to increase the value we bring to our customers by providing products that enhance the end-user experience and increase customer satisfaction, allowing companies to remain competitive in their markets worldwide.

The APEX Advantage

Product – we provide our customers with proven technically sophisticated products that reduce the time, cost, and complexity of delivering services.

Reliability – mission-critical services do not allow for down-time, which is why our products support "uptime maintenance" and we offer five-9 (99.999%) fault tolerant servers from Stratus.

Interoperability – to eliminate untimely third-party interoperability issues, our products interface to other network components through open industry standards.

Standards – with an open architecture design, our products support industry standards, including SIP, IMS, MSML/MOML, MSCML, VXML, MRCP, 3G-324M, RADIUS, Diameter and .NET.

Scalability – as market demands grow, so do our customers' need to grow, which is why all our products are modularly scalable, eliminating the need for "forklift upgrades".

Flexibility – our products are "network agnostic" requiring no call flow modifications to run on different networks, including 3G, IP, IMS, TDM and converged.

Modularity – our modularly designed products allow for the rapid integration of new technologies, ensuring our customers stay ahead of their competition with the latest offerings.

Quality – to offer our customers the "best-in-class", we are dedicated to providing the highest-quality products, technical support, educational, and professional services.

Experience – our staying power as a market leader since 1989 comes from putting into practice the knowledge we have gained from our experiences over 18 years.

Efficiency – we make it our goal to get our customers up and running as quickly as possible, minimizing their time-to-market, while maximizing their time-in-market.

Commitment – we are committed to our customers' long-term success, which is why we continuously assist them in efficiently managing and maintaining their systems after deployment.

People – our employees are the reason for our success, with each and every one of them understanding that our success as a company is dependent on the success of our customers.

Partners – to ensure that we only use the best products in the market, we team up with the most influential and trusted Technology Partners in the industry.

APEX's Market Opportunity

The Yankee Group forecasts the market for telecom-grade, SIP-based Application Servers will reach $4.7 billion by 2009, as they are deployed for a myriad of enhanced IP services, as well as for service mediation and other application routing functions within the IP network. Yankee Group also believes the opportunity for SIP-based Application Servers will be fully exploited by the advent of IP Multimedia Subsystems (IMS) within carrier IP core networks, as well as the emergence of robust Service Delivery Platforms within service provider's networks.

 

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APEX is a worldwide supplier of IMS-ready multi-service SIP Application Servers with Service Creation using VXML, MSML, MSCML to interface to media servers for wireless and wireline carriers offering voice and video enhanced services including IVR, Video IVR, Conferencing, Prepaid, Messaging and SMS.