Testimonials
At APEX Voice Communications customer satisfaction is our top priority. Our knowledgeable sales and support teams raise the customer care bar to the highest level. Here are just a few unsolicited testimonials from some of our satisfied clients:
I want to thank you and the members of your staff for Helping Russell, John and I develop Voice FX's first APEX/NUANCE IVR application. I really appreciate how your staff went "above and beyond the call of duty" to help get this project off the ground. I look forward to working with you folks on future projects.
George LaRue - Chief Engineer
Voice FX
We are very pleased with the APEX platform. In fact, we were so pleased with the Pre-Paid platform that we also purchased the Post-Paid Modules to replace our existing billing platform. We have also ordered a customized module that was very reasonably priced by APEX.
I recommend the APEX Prepaid Platform to anyone who requires high quality prepaid telephony services. Not only for the superb capabilities of the ABS system, but also for the people at APEX who are most helpful.
Jon Klein – General Manager
GM PCS
We are very pleased with the performance of the AMS Platform, with the timely project implementation as well as the technical support provided. We do not hesitate to recommend APEX Voice Communications as a supplier of voice messaging platforms.
Roy Brown – President
TESYS
We have had APEX Enhanced Service Platforms installed at our Paraguay site. We recently placed an order to install your SS7 Signaling Gateway at the same site. According to your Statement of Work, you required 8 days to install, test and sign-off on this project.
I am writing you to comment on both your field engineer and your installation process. Not only was your field engineer knowledgeable on the product and the installation process, but she was finished in only 4 days, half the time expected. Thank you and I would recommend you to anyone who is looking for a professional organization with the industries leading products.
Thomas Acosta – Administrator
Nucleo S.A.
Dairylea Cooperative is a multi faceted, agricultural service cooperatively owned by approximately 2800 northeast dairy farmers. Dairylea is currently using APEX's OmniVox system to allow the farmers to call in and receive their milk test results 24 hours a day, 7 days a week. The few times (in 6 years) that we have had a problem I've found APEX's technical support to be very responsive. After emailing a request for technical support, I've always received a response within just a couple of hours. I had one issue that I needed help with but the California office wasn't open yet so I didn't expect help quickly, to my amazement I received support from the German office. I think your support is wonderful and I would recommend without hesitation APEX's Omnivox system to anyone who is thinking about buying an IVR system.
Jennifer Wheeler - Programmer
Darylea Cooperative
We are very pleased with our relationship with APEX as a telecommunications equipment supplier as they were highly professional through the implementation of all projects. We have benefited tremendously from the local and remote support they have given us. We definitely recommend APEX as a supplier.
Luis Morales - Engineering Sub Director
Globalstar de Mexico
Protel is the fourth largest long distance service provider is Mexico. Due to our success in promoting prepaid based services we have been consistently increasing capacity of the APS platform (APEX Prepaid System). Traffic capacity has peaked at 22.5 million minutes per month.
We are very pleased with our relationship with APEX as a telecommunications service equipment provider as they were highly professional through the implementation of all projects. Through the years we have purchased APEX products for other enhanced services applications such as Interactive Voice Response and Computer Telephony Integration for our call centers. We definitely recommend APEX as a supplier.
Juan Jose Furukawa - COO
Operadora Protel S.A DE C.V.
