APEX Voice Communications


Voice/Video Conferencing

As the business world continues to move at an ever-accelerating pace, and working across international time zones becomes more the norm than the exception, companies have realized that to stay competitive, decisions need to be made quicker and information needs to be dissipated faster than ever before. Everyone from the CEO to the mid-level manager and the line employee has incorporated conference calls in their daily routine, creating a multi-billion dollar market.

Also, as networks have advanced, the ability to place video calls has come become a reality, taking conferencing to the next level of productivity. With Video Conferencing, two or more users with video-enabled devices (i.e. 3G mobile handsets, SIP phones, PCs with softphones) can now participate in a real-time video conference, adding a new personalized dimension to the call that was not available before. Service providers are now able to offer these services to the masses.

The APEX Conferencing System (ACS), based on the industry leading OmniVox3D Application Server, is a complete business conferencing platform that seamlessly integrates with existing IP, TDM, Mobile and converged networks, delivers superior quality and eliminates the need for costly operator administration.

Robust enough to offer carrier-grade conferencing services, yet simple enough to implement revenue-generating conferencing services quickly, ACS offers a comprehensive set of features for Business Voice or Video Conferencing. Service providers reselling conferencing services can easily brand the web interface of ACS to build solid customer loyalty.

ACS' web based reservation system is simple to use. Once reservations are made, notification of conferences can be sent via email, telephone call or SMS. File attachments are easily added to email notification. Conferences can be configured to have controlled call in times, controlled end times, roll call, whisper messages and listen only participants. Conferences can also be recorded for future playback.

 

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APEX is a worldwide supplier of IMS-ready multi-service SIP Application Servers with Service Creation using VXML, MSML, MSCML to interface to media servers for wireless and wireline carriers offering voice and video enhanced services including IVR, Video IVR, Conferencing, Prepaid, Messaging and SMS.