APEX Voice Communications


Service Creation

OmniView®, the Service Creation Environment of OmniVox3D, has been the leading graphical user interfaces (GUI) for designing, developing, testing, deploying and managing enhanced telecommunications services since it was introduced in 1992. Over the years, OmniView has collected dozens of awards from publications and trade shows, as well as countless accolades from users. OmniVox3D and OmniView together give Service Providers the capability to create applications without regard to the protocol they will be running (i.e. E1, T1, SS7), allowing applications to be written once and deployed multiple times worldwide, minimizing even further services deployment times.

By adding Service Creation to OmniVox3D, Service Providers and Enterprises alike are able to rapidly add services to their network, turning what once was an arduous task into an easy, open, standards-based application environment.

OmniView's web-based development tool provides a single integrated environment to design, develop, test, deploy and manage a large suite of enhanced services. This integration gives application developers the power to decrease implementation times while still ensuring application robustness. OmniView's built in OAM&P capabilities give developers the tools to monitor these applications and make performance decisions based on provided data.

Service Creation

Among other things, OmniView allows for the following key functionalities...

  • Service Creation/Application Development
  • Prompt Management Recording/Playback
  • Call Routing Management
  • Real-Time Monitoring of Applications
  • Real-Time Monitoring of Devices
  • Resource Monitoring
  • Reporting

The applications developed with OmniView cover a broad spectrum of industries and services around the world. Some of the more common applications which have been deployed include...

Automated Collect Calling

Internet Call Waiting

Voice/Video Mail

Unified Voice/Video Messaging

Business Voice/Video Conferencing

Prepaid Voice/Video Calling Cards

Prepaid Wireless

Prepaid Residential

Video IVR

Wireless E-mail

Network Announcements

Directory Assistance

Automatic Call Distribution

Phone Centers

Auto Attendant

Postpaid Billing

Carrier Billing

Video Ringback

TDM-VoIP Gateway

IP Media Server

Interactive Voice/Video Response

Outbound Telemarketing

The coupling of OmniView's technologically rich command set, with its ability to openly and easily integrate third party products, delivers a solution for Service Providers and Enterprises looking to lower development costs and increase developer productivity.

 

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APEX is a worldwide supplier of IMS-ready multi-service SIP Application Servers with Service Creation using VXML, MSML, MSCML to interface to media servers for wireless and wireline carriers offering voice and video enhanced services including IVR, Video IVR, Conferencing, Prepaid, Messaging and SMS.