Enterprises

Media Server – OmniVox3D is the ideal Media Server for any Enterprise.  With today’s offices utilizing IP Convergence for Voice and Data, it is important that existing Messaging, Automated Attendant, and IVR applications move to the IP environment.  OmniVox3D not only provides these applications for both H.323 and SIP, but also OmniView®, the award winning and time tested Service Creation Environment for today’s and tomorrow's applications.

IVR – OmniVox3D is a tested and proven IVR platform with an award winning Service Creation Environment, OmniView.   Multiple applications and multiple technologies, including Automated Speech Recognition, Text-to-Speech and Fax can be combined to produce new money saving applications.   Utilizing Microsoft’s .NET technology and open standards such as ODBC/SQL, OmniVox3D can communicate with virtually any platform within an Enterprises Data Environment.  Based on Intel’s Telephony hardware and software, it is easily integrated to a T1, E1 or VoIP based network.

Business Conferencing – The APEX Business Conferencing application built on top of OmniVox3D, allows for flexible Web integration with email notification.   It can be one of many applications on a single Application Server or a standalone system.  The ability to integrate it together with APEX Messaging, LDAP/IMAP technology and on multiple digital and VoIP protocols makes it an ISDN solution for you today that will grow with your SIP infrastructure tomorrow.  

Service Ready Solutions – APEX offers many Service Ready Solutions including Business Conferencing and Unified Messaging.  Many other Service Ready Solutions, such as Automatic Call Distribution (ACD) and Outbound Telemarketing based on OmniVox3D are available via APEX’s worldwide network of Partners in the APEX Reseller Program (ARP).

Customer Service - APEX provides not only great solutions, but also the Support Services and Consulting needed to implement and maintain them properly.  With billions of calls answered at over 200 Service Providers and 15,000 Enterprise customers world wide, APEX knows how to provide efficient and cost effective Customer Service.