Service Providers/Carriers

Network IVR – The APEX Multi-Service Platform (MSP) has been deployed in more than 200 Service Providers worldwide.  OmniVox3D Application Server Software is easily connected to networks via SS7, ISDN, SIP and other protocols, which enable it to be the ideal network Application Server.  It has a robust IVR feature set, including Natural Language Speech Recognition, as well as the ability to complete the call to multiple Call Centers using multiple signaling protocls.

Prepaid and Post Paid Calling – The APEX Multi-Service Platform bundles OmniVox3D with the APEX Billing System to offer a robust and flexible call rating system which enables its users to perform all of the tasks necessary to run a Prepaid or Postpaid business on TDM and/or VoIP calls.  It can be a standalone solution, or it can be combined with other solutions, such as APEX Messaging, and with other technologies, such as Automated Speech Recognition, Text-to-Speech and LDAP/IMAP.  Its open architecture allows for not only Intel based Telephony, but also support for Cisco VoIP Gateways via its Radius Interface.

SS7 – The APEX Multi-Service Platform has been deployed in more than 200 Service Providers worldwide.  Based on the OmniVox3D Application Server Software SS7 integration, the APEX MSP offers great flexibility in the choice of the Service Provider's Network Architecture.  Available products include an Intelligent Peripheral, ISUP Loopback, APEX Prepaid, APEX Messaging, Protocol Conversion, SS7 Gateways and IVR.  The possible combination of all of these products together with an award winning OmniView® Service Creation Environment makes the APEX MSP the right choice for every SS7 deployment.

Intelligent Peripheral – The APEX Multi-Service Platform has been deployed in more than 200 Service Providers worldwide.  Based on the OmniVox3D Application Server Software with its award winning OmniView Service Creation Environment and OAM&P, the APEX MSP offers INAP integration for an Intelligent Peripheral tailored to the needs and specifications of a variety of Service Providers.  Additionally, the APEX MSP is a true open architecture platform designed to provide all the voice and media services required by Service Providers.   Its OmniVox3D software supports the latest voice and data technologies, allowing for Service Providers large and small to take advantage of their existing investment in TDM and AIN infrastructure, while at the same time preparing them for the incorporation of packet technologies via SIP.

ISUP Loopback – The APEX Multi-Service Platform has been deployed in more than 200 Service Providers worldwide.  Based on the OmniVox3D Application Server Software SS7 Integration, the APEX MSP offers great flexibility in the choice of Network Architecture.  The APEX MSP ISUP Loopback solution offers a cost effective alternative for offering Prepaid Calling Cards directly on an existing network while with limited need for Media and IVR ports.

Protocol Conversion and SS7 Gateways – The APEX Multi-Service Platform has been deployed in more than 200 Service Providers worldwide.  Based on the OmniVox3D Application Server Software SS7 integration, the APEX MSP offers great flexibility in the choice of the Service Provider's Network Architecture.  The APEX MSP can act as a switch to front end Telephony solutions which are not SS7 enabled or as a Network wide Distributed Gateway of legacy OmniVox and/or OmniVox3D Application Servers and IVR devices.

Media Server – OmniVox3D is the ideal Application Server utilizing the award winning OmniView for Java-based Service Creation and System Management.   Applications such as IVR and Messaging run not only on SIP and H.323, but also on TDM protocols such as SS7 and ISDN, making it possible to build a premium VoIP Gateway with unsurpassed Intelligence and functionality.  OmniVox3D provides unmatched stability and proven reliability with over 15,000 installations worldwide processing billions of call.

Service Ready Solutions – The APEX Multi-Service Platform offers a range of turnkey Service Ready Solutions for Service Providers worldwide including Billing, Prepaid, Messaging, Wireless Email and Business Conferencing.  Deployed in more than 200 Service Providers worldwide, it is based on the OmniVox3D Application Server Software and is easily connected to networks via SS7, ISDN, SIP and other protocols, which enable it to be the ideal Multi-Service Platform.  Additionally, the investment in an APEX Service Ready Solution is made economical via the open architecture of the APEX MSP, and its ability to share valuable resources across several applications and solutions, as well as its OAM&P and award winning Service Creation, which allow for additional revenue-generating services to be created and deployed.

Customer Services – APEX provides not only great solutions, but the Support Services and Consulting needed to implement and maintain them properly.  With billions of calls answered at over 200 Service Providers and 15,000 Enterprise customers world wide, APEX knows how to provide efficient and cost effective Customer Service.