OmniVox3D is a multi-service SIP Application Server for the new generation of Voice, Video, Text/SMS, and USSD enhanced services, that is uniquely capable of delivering the latest value-added and revenue-generating IVR / IVVR / ITR / IUR services. Ideal for both inbound and outbound applications, integrating Web 2.0 and Telecom 2.0 features, the OmniVox3D SIP Application Server offers five-9 (99.999%) availability, carrier-class scalability, and open architecture flexibility required for over 250 Network Operators and Value Added Service Providers across 95 countries, as well as thousands of Enterprises. OmniVox3D is the core component of the APEX Service Delivery Platform.
The APEX Service Delivery Platform (SDP) enables Network Operators and Value Added Service Providers to rapidly move through the deployment cycle of designing, developing, ... expand
OmniView is the browser-based Service Creation Environment and OAM&P (Operations, Administration, Maintenance & Provisioning) Console of OmniVox3D. With the OmniView Service ... expand
APEX's instantly deployable Service Ready Solutions enable faster Return-on-Investment (ROI) and increased Average Revenue Per User (ARPU). Some of these Solutions include ... expand
With the APEX SDP and OmniVox3D, Network IVR Consolidation can be implemented in two ways: as a single consolidated system, where existing applications are ported to the APEX SDP, ... expand
The APEX First Touch Self-Service Optimizer aims at optimizing self-service customer care systems with a set of multi-modal Strategies and Tactics for pre- and post-processing of customer service contacts. ... expand